Tag Archives: Philips

Care Facilitation Division goes live

On July 1, the new Care Facilitation Division in the Georgia Regents Medical Center embarked on an initiative to redesign their current care management services, and its administrative director, Gregory Oliver, said the division promises to bring more efficiency to the way the hospital interacts with patients, families and physicians.

The new Care Facilitation Division was created through the Philips partnership and encompasses case management, social work, utilization review and bed management.

One of the keys to ensuring a better patient experience is the creation of the nurse care coordinator, a new role aimed at creating a more proactive approach to facilitate patient care and patient flow throughout their episode of care.

“In today’s world at GRU, the functions of discharge planning, utilization review and patient placement are separate,” Oliver said. “This leads to a disconnect among functions and a lack of a global view of the patient’s episode of care resulting in inefficiencies in the planning process, progression of care and payor communications.”

Upon admission, the care coordinator will see a patient at the beside and interview that person in order to assess needs so that the patient has a safe and efficient discharge as well as correspond with payors to ensure authorization. Consequently, that new, more individualized care should translate into a better experience for the patient with a clear understanding of his/her financial responsibility.

“It will help improve our patient satisfaction and quality of care,” Oliver said. “This is because the patient has a single point of contact who possesses the clinical and financial knowledge associated with their current hospital stay with the goal being to restore the patient to the highest level of health as efficiently and quick as possible”.

Oliver said this more collaborative approach represents a move away from traditional management practices and toward a more proactive approach to the planning of patient care.

READ: GRHealth/Philips partnership featured on Advance Healthcare Network

“The managed services partnership model not only works in theory, but also in practice. GRHealth, the clinical arm of Georgia Regents University based in Augusta, Georgia, provides patient care, conducts research and is the only academic health center in its region,” writes Matt Bierbaum, vice president of Managed Services and Enterprise Partnerships at Philips. “Like others, GRHealth was mired in a poor payer mix, flat reimbursements, aging technology across modalities, inefficient processes, competing priorities and a need to take cost out of an already strained set of resources.”

Click here to read the full story featured in Advance Healthcare Network’s Executive Insight.

Modified Early Warning System detects early clinical deterioration

MEWSStarting today, the Modified Early Warning System (MEWS) will help care providers on two nursing units monitor and improve a quicker response to patients experiencing acute clinical deterioration.  This early warning system uses vital signs to identify patients at risk. This will promote early detection and prevent a delay in intervention or transfer of the deteriorating patient to a higher level of care.

MEWS is a simple physiologic score which is generated when a care giver takes patients vital signs. The current vital sign machines used on the medical surgical units are capable of generating this score based on a patient’s heart rate, blood pressure, respiratory rate, oxygen saturation and temperature. A MEWs score of 3 or greater will trigger an early warning alert to include more frequent monitoring, notify the patient’s physician and activate the Rapid Response Team (RRT).

“It’s an extra, added protection for our patients that help us identify deteriorating patients early before they become critically ill” said Savannah Agee-Magee, a nurse manager on 4 South.

The system, which is currently being piloted on 6 North and 4 South, is being implemented through GRU’s groundbreaking partnership with Phillips and Cerner. Eventually, the entire hospital will be equipped with the early warning system.

“Research shows that oftentimes patients who code display warning signs hours before,” Agee-Magee said. “That’s why we’re implementing the system.”

The pilot program is part of phase one of the project which included additional staff training and vital sign machine upgrades. Other phases of the project include uploading vital signs to the electronic medical record and sending automatic alerts to key care providers when the patient’s score triggers an alert.  MEWS will help caregivers be even more proactive in their ability to safeguard a patient’s wellbeing.

The Children’s Hospital of Georgia (CHOG) uses a similar system, called the Pediatric Early Warning System (PEWS).

Read: Philips/GRHealth: 18 months later

DotMed: April 30, 2015

On July 1, 2013, Philips Healthcare and Georgia Regents Medical Center embarked on a 15-year partnership worth $300 million to transform the health care delivery model.  Nearly two years later, GRHealth has experienced about $7 million in savings, as well as a 35 percent reduction in technology spending.

Read the full article: Philips and Georgia Regents partner to innovate care delivery model: Two years later





Read: The outsourcing explosion

Fierce Health Finance: April 21, 2015

Hospitals turn to outside firms to provide more clinical services [Special Report]

Hospital imaging often renders a disquieting financial picture. The equipment costs millions of dollars to either purchase or lease, is often manpower intensive to operate and usually needs replacement or major upgrades every few years. That’s not to mention the constant pressure to optimize patient throughput in order to pay for the equipment in the first place.

The GRHealth-Philips health care delivery model includes everything from equipment purchasing and maintenance to volume discounts and performance improvement initiatives.

Georgia Regents Health System, which operates Georgia Regents Medical Center, … decided to outsource responsibility for much of its imaging services. In 2013, it entered into an agreement with Philips Healthcare to not only provide new imaging equipment, but manage radiology and cardiology services, clinical monitoring of patients, and the relevant education and training for GRHealth staff.

Read the full article: The outsourcing explosion

Case study: Philips alliance at 18 months

It’s been nearly two years since GRHealth and Royal Philips signed a $300 million, 15-year alliance agreement, and much has been accomplished.

A recently published case study offers a closer look at lessons learned, savings realized, processed improved, and technology acquired. In year one of the alliance, the hospital has been able to replace 800 imaging and patient care devices, including many that were several generations behind. A new interventional radiology suite was constructed, 525 patient monitors were replaced, and a dozen mobile digital X-ray systems were deployed.

Currently, one of the major projects is an overhaul of pediatric imaging at Children’s Hospital of Georgia. And, did you know that there is a Philips Learning Center on the 9th floor of the Medical Center?  In the photo above, you can see how the center is used to plan and execute the roll-out of new equipment and patient care solutions, like the CHOG imaging renovation.

You can read more about these accomplishments and the future of the alliance in the full case study on our website.

Philips expands global reach of diagnostic X-Ray solutions


Philips News Release: Philips expands global reach of diagnostic X-ray solutions

Georgia Regents Medical Center is the only U.S. hospital featured in a global PR campaign and news release about Philips diagnostic technologies.

“With Philips, we’ve moved from ordering a piece of equipment to an established long-term partnership. That partnership allows us to take a long view of how we will improve care,” said Dr. James V. Rawson, Chief of Radiology, Georgia Regents Medical Center. “When we replaced the digital portable X-ray units in the ICU, we completely changed the workflow. After an X-ray was taken in the ICU, the image was immediately available at that bedside for the physician to be able to see. That allowed real-time decisions and corrections or repositioning of lines and repeating at the X-ray, and cut our cycle-time down substantially.”

This release was published in more than 150 news markets around the world, including the Boston Business Journal, NBCRightNow.com, Morningstar.com (Canada), and the Providence Journal (Rhode Island).

Read: Philips expands global reach of diagnostic X-ray solutions

Philips alliance brings novel imaging platform to Medical Center

PACSIntellispace4 4webs (2)
Dr. James V. Rawson, Chief of Radiologic Services at Georgia Regents Medical Center, and Radiologist Dr. Norman Thomson, work with Philips Intellispace PACS 4.4, a new Digital Archiving and Communication System that integrates a patient’s complete imaging and medical history into the electronic medical record.

AUGUSTA, Ga. – Georgia Regents Medical Center reached a key milestone last month in its 15-year alliance with Royal Philips with the installation of Philips IntelliSpace PACS version 4.4, an advanced single, integrated Picture Archiving and Communication System.

“The role of technology is to ease the burden on clinicians and allow them to focus on what truly matters – patient care,” said James V. Rawson, Chief of Radiologic Services at Georgia Regents Medical Center. “This new PACS platform from Philips enables us to store, access, and review everything from old X-ray films to the most advanced digital images in all modalities, including PET, CT, MRI, and ultrasound. Having a patient’s complete medical history and images incorporated into the electronic medical record and readily available, will improve patient outcomes and lower costs.”

IntelliSpace PACS is web-based, so images, patient records, and radiology reports can be delivered to workstations across the hospital network, even in low bandwidth environments. Physicians who need fast access to diagnostic quality images and advanced clinical tools can get it from anywhere within the network, which includes the Georgia Regents University Cancer Center, the Georgia Regents Radiation Therapy Center, Children’s Hospital of Georgia,  Georgia Regents Sports Medicine Center, and nearly 100  Georgia Regents Health System clinics throughout the state.

Philips IntelliSpace PACS is part of the growing portfolio within the recently-launched Philips Healthcare Informatics Solutions and Services Group.

“Innovative health systems like Georgia Regents are moving to new business models of patient-centric care, recognizing that accessible and accurate imaging data is a critical piece of the puzzle,” said Jeroen Tas, Chief Executive Officer, Philips Healthcare Informatics Solutions and Services. “This is just one of the system-wide solutions we’ll be implementing at Georgia Regents to enable clinicians to better collaborate on diagnosis and treatment, provide broader insight into patient data, and expand high quality health care to areas where it’s needed most.”

The pilot installation at GRMC started with radiology and will expand to cardiology this week. Then neurology, obstetrics and all other patient imaging services lines over the next few months. The project demonstrates Philips’ long-term commitment to Georgia Regents to work together to improve patient care solutions.

In June 2013, Philips and Georgia Regents Medical Center entered into a 15-year, $300 million agreement to improve outcomes and deliver more effective, cost-efficient health care.

“The shared ownership with Philips allows us access to scalable innovations, at a predictable cost and without interrupting workflow. We see this as a critical element to expanding quality care across the Southeast, the nation, and the world,” said Rawson.

The Wall Street Journal Market Watch: Philips and Georgia Regents Medical Center Announce Roll-Out of Enterprise-Wide Clinical IT Platform to Improve Workflows and Enhance Patient Care

The Wall Street Journal Market Watch: Feb. 21, 2014

Philips IntelliSpace PACS 4.4 integrates imaging data with EMR giving clinicians a fuller “picture” of the patient across the entire Georgia Regents Health System.

Royal Philips announced a key milestone in its 15-year alliance with Georgia Regents Medical Center (GRMC) with the installation of Philips IntelliSpace PACS version 4.4, a single, integrated clinical IT platform that allows clinicians to access a patient’s complete imaging history from any department across the care continuum. The system will not only provide clinicians with a more holistic view of a patient’s health, but will also enable GRMC to extend access to imaging data to its more remote regional care facilities. The unique managed service delivery model of Philips IntelliSpace PACS encompasses total cost of ownership, simplifies IT operations and provides built-in flexibility, scalability and interoperability. Read more about Philips and Georgia Regents Medical Center Announce Roll-Out of Enterprise-Wide Clinical IT Platform to Improve Workflows and Enhance Patient Care

Healthcare IT News: 3 hospitals go for big changes

Healthcare IT News – July 22, 2013

Hospitals across the country are taking bold steps to improve care and transparency as the healthcare system as a whole changes. Here are three whose recent announcements reflect some of the big changes that are under way for the entire healthcare system.

Georgia Regents Medical Center is featured for its alliance with Philips Healthcare. Other hospitals cited are Miami Children’s Hospital and the Cleveland Clinic.

Read more about 3 hospitals go for big changes.