Tag Archives: Leadership Academy

Leadership Academy to develop leaders from within, at all levels

Though Georgia Regents University and GRHealth have always promoted the development of leadership skills, the current build-out of the Leadership Academy, an enterprise-wide strategic initiative administered by the Office of Leadership Development, will make leadership development available to all levels of employees.

“I want everyone at GRU and GRHealth to feel as though they’re leaders,” said Dr. Caryl Hess, Director of the Office of Leadership Development. “I really want people to feel that they can grow toward being authentic leaders, with confidence, self-awareness, and compassion for others.”

Authentic leadership is the leadership development model that the Office of Leadership Development will be using to anchor competency-based curriculum for GRU and GRHealth. Authentic leaders demonstrate the following qualities: they understand their purpose; they practice solid values; they lead and follow with heart; they establish connected relationships; and they demonstrate self-discipline.

“An authentic leader is less transformative, although no less a change agent,” Hess said. “They just do it in a different, less disruptive way that’s more methodical, more strategic, more thoughtful, and more sensitive to other people.”

During the next three years, Leadership Academy curriculum and programs will strive to create a pipeline of identifiable, authentic leaders to help guide and lead the organization forward.

Previous leadership programs, specifically the Executive Leadership Excellence program (ELE) and the Science and Practice of Leading Yourself, have informed the two new Pipeline Programs, which were kicked off in April.

  • Pipeline I, a four-module class starting in September, will focus on the concept of leading yourself
  • Pipeline II will focus on leading others.

For program information, including nomination forms, click here.

While these Pipeline courses are designed for management professionals across the organization (directors, chairs, faculty, physicians, nurses, senior administrators, and program directors), Hess’s commitment to the idea of universal leadership development means she has also developed courses appropriate for everyone.

Her “On the Road” programs bring four abbreviated leadership classes directly to department or unit meetings, retreats, or other professional development events at no cost. Based on four months of needs assessment across the enterprise, the four initial courses will include: (1) Emotional Intelligence in the Workplace, (2) The Gift of Multiplier Leaders, (3) Crucial Conversation Skills, and (4) Coaching as a Leadership Strategy.

It is Hess’ hope that these On the Road courses will expose more employees to leadership skills, as well as establish a uniform language and a standardized set of skills and competencies across the organization. Collaborating with Workforce Development, Faculty Development, and the Educational Innovation Institute will help expose even more employees to leadership skills and behaviors.

The last piece in Hess’ suite of leadership development services involves executive coaching. Executive coaching is centered on unlocking a person’s leadership potential to maximize performance. In a Korn Ferry Institute study (2013), the results showed that executive coaching has the largest positive impact on micro-level outcomes (e.g., improving leadership behaviors and individual employee performance). Thus, GRU and GRHealth will leverage these benefits.

Currently, there are no charges to the department or unit to participate in Leadership Academy programs, though the executive coach component does come with an eventual charge. Hess will bear the cost of the assessment ($230) and the first two hours. Beyond that, departments or individual participants can continue the coaching at The Hay Group’s discounted rate.

Beyond creating a pipeline of leaders that can be tapped for leadership services and positions within the organization, Hess said exposure to competency-based leadership development grounded in the authentic leadership model should go a long way toward shaping the culture of GRU and GRHealth for the future.

Hess tapped for Leadership Development

Caryl HessAUGUSTA, Ga. – Dr. Caryl Hess, Principal and Chief Executive Officer of Professional Development for Hess & Associates Consulting, has been named Director of Leadership Development for Georgia Regents University. She will assume her new role on Dec. 1.

Hess will oversee the GRLeadership Academy, a program that cultivates leadership qualities in faculty and staff who aspire to executive leadership positions. She also will be a key leader in the development and management of the curriculum, policies, and protocols regarding research and scholarship opportunities.

“I am very honored to have been selected for this position,” said Hess. “GRU already has a great foundation in leadership competence education. However, I am looking forward to working with all GRU employees and students as we move into the next phase of developing great leaders at our institution.”

Hess is the former director of the Cleveland Clinic Academy as well as the founder and director of the Clinic’s three revenue generating programs, Samson Global Leadership Academy, Executive Education Speakers Bureau, and Executive Visitors’ Program.

During her five years at Cleveland Clinic, Hess managed the health system’s leadership development programs in the United States, Canada and Abu Dhabi for 43,000 employees, including nurses and physicians. In addition, she consulted, presented and published scholarly articles related to leadership development globally.

She also supervised the clinic’s fund raising in which she helped secure external funding totaling $10 million to develop and implement the Samson Global Leadership Academy, Cleveland Clinic’s global leadership program for healthcare executives.

Prior to working at the Cleveland Clinic, Hess served at the Case Western Reserve University (CWRU) in various leadership positions, including the Assistant to the President, the Chief of Staff, the Director of Strategic Academic Planning, undergraduate faculty, and the Interim Executive Director of Institutional Advancement.

While at CWRU, she assisted in numerous initiatives including the development of the university’s first campus-wide strategic academic planning process resulting in a three-year strategic plan. She also directed the institution’s donor relations efforts while managing corporate and foundations data.

As an award-winning expert in fields such as curriculum development and program assessment, Hess is a highly sought-after speaker, and her research has been featured in several publications such as the Cleveland Clinic Journal of Medicine.

She is a member of the Academy of Management’s Division of Organizational Development and the American Society for Training and Development. She earned a master’s degree in business administration from Baldwin Wallace University.

She also attended the University of Akron where she received bachelor’s degrees in political science, marketing, and education and her master’s and doctoral degrees in education.

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Georgia Regents University is one of four public comprehensive research universities in the state with nearly 10,000 students enrolled in its nine colleges and schools, which include the Medical College of Georgia – the nation’s 13th-oldest medical school – the nationally-ranked Hull College of Business and Georgia’s only College of Dental Medicine. The clinical enterprise associated with the university includes the 478-bed Georgia Regents Medical Center and the 154-bed Children’s Hospital of Georgia. GRU is a unit of the University System of Georgia and an equal opportunity institution.  gru.edu